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Customer retention is the bread and butter of a thriving enterprise. With subscriptions, merchants can win the hearts of loyal customers, retain them, and start firmly planting roots.  

With recurring commerce, merchants can chart a sustainable journey toward success, built on a predictable, steady revenue stream. No matter the economic forecast, subscriptions offer customers greater ease, flexibility, and convenience, cultivating loyalty in the process.

By leveraging customer data, merchants can champion automation to personlize user experiences, no matter which products or services they offer. In doing so, they can build an emotional connection with people, serve up original, fresh content, and make the entire customer journey reliable and hassle-free.

With a unified commerce strategy, merchants can transcend omnichannel limitations, resulting in personalized customer journeys, optimized order fulfillment, and flexible payment and delivery options.

With personalized subscription models, customers enjoy greater ease, convenience, and flexibility while merchants experience consistent revenue and sustainable growth.

Merchants are building towards a more sustainable future by onboarding recyclable and reusable packaging systems for online shopping. This trend is keeping pace with environmental regulations and consumer preferences, simultaneously establishing the foundations for long-term growth.

As a remote-first startup, getting offline and meeting in real life is essential to our success. That’s why, twice a year, we get together in a new location to co-work, share meals, participate in activities, and most importantly, make memories. 

In recurring commerce, more resources aren’t extracted, only to create islands of plastic debris in the ocean. Instead, waste and pollution are eliminated, the lifetime value of existing products and materials are extended, and nature is regenerated.

Businesses are facing the question of whether to offer a membership or a subscription model. There are many advantages to both, and companies need to consider their business model and industry when deciding which would work best for them.

We are releasing two new features and updates to streamline your business operations. These features are rolling out to all customers and are available for all projects at Firmhouse today.

At Firmhouse we've noticed that recent quarantine and the global pandemic shifted the context for new and circular business models quite a lot. Here are our thoughts on the opportunity that COVID-19 brings to speed up adoption for (Product) Subscriptions and Product-as-a-Service (PaaS) business models.

Getting started with subscriptions just takes a bit of creativity. It’s all about finding the right balance between convenience and providing additional value to your customers. Just shipping a product on a monthly basis is not gonna cut it. In this blog, we'll provide some inspiration!