Product subscriptions, designed with Europe in mind

Launch and scale your product subscriptions with ease, optimized for Europe's complex e-commerce and payments landscape. Offer the best customer experience in your subscriptions, all while retaining tight business & revenue operations for the orders you deliver to your customers
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Start with product subscriptions
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Flexible

Flexible subscription models for unique experiences.

Launching a product subscription requires more than a recurring billing solution that connects to your e-commerce platform.

Experiment without limitation.

Meet the most powerful platform for e-commerce subscriptions. Turn any idea & experiment into reality without your technology stack getting in the way.

Most flexible payment logic.

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Integration

Works without integration.

With the integrated cart, check-out, and self-service center, you are ready to launch a fully-featured subscription experience. No e-commerce software is needed to start; just a simple website will do.

Grows with you.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
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Checkout

The most versatile checkout for ecommerce. Combine all product & purchase types in one cart and checkout experience.
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Billing

Flexible billing logic, making setting up any subscription for physical products a breeze. Supports six archetypes out of the box.
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Logistics

Design your desired shipping & delivery schedule. From rental products, to recurring orders, and anything in between.
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CRM

Manage all your customers in one overview. One place to find everything you need of your ecommerce customers.
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Frequently asked questions

Questions about our e-commerce offering.

The most common questions from our e-commerce customers!
Which e-commerce platforms do you support?
We support Shopify and Shopware. Both integrations are slightly different because of how both the platforms work. For both integrations we offer all common European payment methods, like SEPA Direct Debit.
How do charge our customers? Which Payment methods do you support?
We use Payment Service Providers (PSP's) to charge customers. Currently we integrate with Mollie, Adyen and Stripe. Through these payment service providers we can support payments all around the world, including all common payment methods in Europe. We provide advanced logic to deal with settlement times of, for example, SEPA Direct Debit.
What subscription models do you support?
We provide support for a total of six archetypes of subscriptions models, natively in our platform:

- Rental & Lease
- Subscribe & Save
- Product-as-a-Service
- Try & Buy
- Memberships
- Pay in installments

However, sky is the limit, all models can be tweaked to your needs if you want to make any variants on these.
Do you support headless integration strategies?
Yes! You will not be the first to integrate a custom front-end experience on our platform. It unlocks a lot of possibilities to get really creative with the subscription experience.
Can we migrate from our current solution (other platform or in-house built)?
It's possible to migrate from your own solution to Firmhouse. We provide different paths to migrate to our platform. Most customers get our migration team and experts involved to scope the migration. Depending on the complexity it won't take much time to get all your customer data in. Some of our customers have migrate their own customer basis via the API.

Inquire with the Firmhouse team what would work best for you.