For Agencies.

Your partner in pushing the boundries of (e-)commerce with your merchants.
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Partnership

Partnerships live at the core of e-commerce, making merchants successful together.

Empower your agency with Firmhouse's platform and API's to unlock collaborative success in e-commerce. Join our partnership network and drive your merchants' businesses to new heights with our flexible and scalable solutions for payments, shipments, and operations.

Agency Partnerships

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Platform Partnerships

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Support

Stellar support for partners.

The technical foundation and enabler you have been looking for to help merchants innovate and accelerate their growth.
Great and flexible API supporting any commerce model.
Backed by a strong team that operated an agency themselves.
Extra sparring partner for your complex cases & questions.
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Personal contact

Empowering growth through personalized support. We are here to help your merchants succeed.

Implementation advice

Implementations can be complex, but we help you and your merchants make it work in any technical environment.

Commission plans

We offer commission plans for your agency. If we succeed, you succeed.
Support

Frequently asked questions

Everything you need to know about the product and billing.
How does Firmhouse work and collaborate with agencies?
With our professional services team we provide the right skills and knowledge to help your team implement Firmhouse with your merchants. Your team will have all the materials and documentation to get started, and people on the other side of the line to talk with. Together we push the boundries in commerce.
What roles does Firmhouse take in the Merchant relationship?
As an e-commerce platform we provide our core platform to merchants to use and scale their e-commerce operations. We do offer professional services, and these are all in relation to the use of our platform and not meant to compete with your services. Think of migrations, or consulting on specific integrations of complex cases. We love to collaborate!
What roles does Firmhouse take in the Merchant relationship?
As an e-commerce platform we provide our core platform to merchants to use and scale their e-commerce operations. We do offer professional services, and these are all in relation to the use of our platform and not meant to compete with your services. Think of migrations, or consulting on specific integrations of complex cases. We love to collaborate!
As an agency we get complex questions from our merchants for new and innovative models, how will you help answering them?
With our focus on Developer & Agency Relationships we dive in together to answer these questions. When our documentation doesn’t answer your questions, we’re only one email or chat away to help you out to answer questions of your merchants.
What happens when one of my customers signs-up with Firmhouse? Do you offer a commission-based plan?
We do offer a commission on referrals that sign-up with Firmhouse, we’re happy to take you through the options we provide. Please get in touch so we can get you set up!