Paid Trials for Physical Products

Niche products

Great for targeted or high-value durable goods for consumers

Cater to specific customer needs and enhance satisfaction with tailored, high-quality products built to last.

Lower the barrier for high-value purchases

Reduce entry barriers for premium purchases, enabling customers to confidently invest in your top-tier products.

Let customers experience your product first

Allow customers to explore your specialized products firsthand, encouraging informed decisions and fostering trust.

Try before you buy

Software trials but for physical products

Embrace the software trial approach for tangible goods, giving customers a hands-on experience before they commit to a purchase.

Offer long-term paid trials for your physical products

Give customers the opportunity to experience your physical products over a longer period, helping them feel confident in their purchasing decisions.

Monitor customer happiness and onboarding during your trial

Keep a close eye on customer happiness and onboarding progress during trials, optimizing their experience to build long-term relationships.

Automated buy-out offers

Simplify the purchase process with automated buy-out offers, catering to customer preferences and ensuring a seamless experience.

Product returns are fully automated

Effortlessly manage product returns with fully automated processes, enhancing customer satisfaction and reducing operational workload.

Automated background checks

Streamline identity verification with automated processes, ensuring security and trust in every transaction.

Flexible billing intervals

Adapt to diverse customer needs with flexible billing schedules and commitments, enhancing satisfaction and retention.

Real customer commitments

Build lasting relationships with authentic, personalized commitments tailored to individual needs and preferences.

Secure identification

Ensure secure and reliable identity verification, enhancing trust and confidence in every transaction.

Support

Frequently asked questions

Everything you need to know about Try & Buy.

How does Try & Buy work exactly?

Rather than making a purchase outright, customers first subscribe to use the product. After a certain number of months of paid subscription, customers are offered the opportunity to make a purchase. If the offer is accepted, the subscription is terminated immediately. Lowering the cost of trying a product can increase your conversion rates.

Does your Rental & Lease logic blend with Try & Buy logic?

Yes! Our platform's logic for commitments, advanced logistics, bundling, and billing makes it all possible.

Is your Try & Buy logic fully automated?

Our platform generates a buy-out offer based on a formula you provide. The offer is calculated based on the number of months paid and the specified formula, allowing customers to accept an automated buy-out offer at any time to purchase the product.

How does accepting the purchase offer for a Try & Buy offer work?

Customers can log into their "My Account" section on our platform to review the active purchase offer for their product. By clicking the link, they will enter the purchasing flow, complete the payment through your payment service provider, and automatically cancel their subscription. Afterward, the customer will no longer be billed.

How can customers cancel their Try & Buy product?

Depending on the settings in your project, customers may have an active minimum commitment period, which determines when they can cancel (e.g., after three months). Once this commitment period has ended, customers can cancel their Try & Buy arrangement in the same way they would with a Rental & Lease setup within the Firmhouse platform.

Introducing paid trials for your physical products