Firmhouse offers the fastest and most complete software solution to start and scale your Product-as-a-Service business. No additional software or systems are needed to get started. Simply add a button to your website, and you are ready to accept your first customers.
Complex sign-up experiences and business operations are a thing of the past. Firmhouse is the first platform where a one-time purchase is no different than your recurring orders and rentals.
All types can be easily added into one cart, check-out, and first payment for your customers.
Your assets are the foundation of your Product-as-a-Service business. It's essential to keep track of them. With Firmhouse, you keep one overview of all your unique assets, who owns them, and ownership history. A great way to monitor asset quality and get insight into the biggest influences on an assets' lifespan.
This way, you quickly calculate your Asset Lifetime Value, and more importantly, visualize your impact on the world with product lifecycle extension.
All your business operations run on the Firmhouse system. The monthly billing, payments, customer emails, and sign-ups are included and optimized for Product-as-a-Service businesses. We automate all the processes so you can focus on proving and scaling your business.
In a Product-as-a-Service proposition, the customer buys the outcome of your product in the form of a service. Typically one or more physical products are offered on a subscription basis by combining different archetypes of subscriptions into one: rentals, recurring orders, and the occasional one-time purchase.
Firmhouse enables you to launch different archetypes quickly into one proposition. Rentals, recurring orders, and on-demand delivery are natively available and connected to our platform's shipping logic.
After creating your account, our onboarding will guide you through setting up your project for your Product-as-a-Service proposition. In case you get stuck, our support team will help you move forward with your configuration.
Yes, we provide multiple ways to onboard or migrate from your existing systems to Firmhouse. If we don't have existing migration capabilities for your current system, our team will help you switch.
A rental model provides temporary access to a product and usually does not include additional or flexible services. In a Product-as-a-Service model, the intention is to have an on-going and long relationship with a customer who deliberately decides not to buy a product but pays to use it under a Product-as-a-Service proposition.
With Firmhouse, we offer a manual activation strategy for your team. After a customer registers and has made their first payment, you can perform a background check and accept or decline the customer. We do provide automated acceptance checks in specific markets and will soon have identity checks available.
Currently, we don't finance products or assets. We do have a big network and have helped other customers find their path to capital. Please contact us if you are looking to learn more about options for finance.
Wondering what the ROI of your product subscriptions or rental business can be? Request the business case calculator to learn about the unit economics.
Looking to integrate with your existing systems and platforms? Check our Developer documentation to learn about integration options via our API.