Billing & invoicing
Invoices that go out right, every cycle.
Firmhouse bills every subscription, rental and one-off charge on schedule, with the right VAT for each EU country, reverse VAT for business customers and credits that match the order in Shopify.
Invoices
October
INV-2104
€ 42.60
Paid
INV-2105
Reverse VAT
€ 1,240.00
Open
CR-0412
− € 18.00
Credited
INV-2106
€ 29.95
Paid
From first invoice to closed month.
What finance gets every billing cycle, without a spreadsheet in between.
01
Bill on schedule
Every plan, interval and one-off charge becomes an invoice with its own number, lines and page, and Firmhouse charges it to the saved payment method. Customers pay by link only when a charge fails. Each invoice matches its order in Shopify.
Recurring and one-off invoices
Charged automatically to the saved payment method
Pay link and invoice page when a charge fails
Invoice INV-2104
Paid
Coffee beans 500 g × 2
€ 37.00
Paper filters
€ 5.60
Incl. VAT 9%
€ 3.52
Total
€ 42.60
Charged
21 Oct · SEPA Direct Debit
Shopify order
#10482
Credit INV-2098
Coffee beans 250 g · € 18.00
Descaler · € 9.50
Note
Damaged in transit
Refund goes back to iDEAL
Mark INV-2101 as paid
Paid
Reference
Bank transfer 24-10
Received
24 Oct · € 64.20
02
Fix mistakes cleanly
Credit a whole invoice or a single line. Refund from Firmhouse or from your payment provider. A bank transfer came in? Mark the invoice paid, with your own reference.
Full and partial credit invoices
One-click full refund
Paid outside Firmhouse, with a reference
03
Bill across borders and businesses
Firmhouse charges the VAT rate of your customer’s country and applies 0% reverse VAT to business customers in other countries. On Shopify B2B, business customers pay on account and settle by SEPA Direct Debit.
VAT for every EU country
B2B reverse VAT
Pay on account for Shopify B2B
Invoice INV-2105
Open
Customer
Marlo Group B.V.
Country
Germany
Subtotal
€ 1,240.00
VAT
Reverse charged
Total
€ 1,240.00
Payment
On account · SEPA in 30 days
What Billing & invoicing includes
Invoices and payment links
Credit invoices
Multi-country EU VAT
B2B reverse VAT
Pay by Invoice
Pay on account for Shopify B2B
Invoice status counts and filters
Invoice and refund reports
Invoice-only email for B2B
Coming
Recently shipped
Payments
20 Oct 2026
Pay by Invoice payments sync with Shopify
Read the release →
Subscriptions
23 Sep 2026
Separate billing address for Shopify-native subscriptions
Read the release →
Orders
22 Sep 2026
Confirm and process billing as a separate choice
Read the release →
Payments
12 Aug 2026
Add your own reference to external payments
Read the release →
How brands grow on repeat
How Zappie built a subscription experience that just works for Dutch parents
Read story
How Zippit reached 1,000 subscribers and built a subscription experience that actually fits their brand
Read story
How Parfumado scaled their perfume discovery platform with Firmhouse
Read story
How Firmhouse helped plnktn scale subscriptions across Europe
Read story
Questions finance asks
Do you handle VAT for every EU country?
Can business customers pay on account?
Can I credit part of an invoice?
A customer paid by bank transfer. What now?
Do invoices match the orders in Shopify?
Can I connect my accounting software?