Shift Happens
Settings
·
Agent and Firmhouse MCP, now on the Base plan
Base plans can now give any team member Agent and Firmhouse MCP for €30 a seat a month. You choose who gets a seat, and you can move it to a teammate at any time.
Customer Portal
·
Let customers ship their next order now
Give customers a Ship now link in the Customer Portal to request their next order early. They see the products and their new billing date before they confirm.
Settings
·
Give Agent several tasks and keep working
Hand Agent several tasks at once and keep working. Conversations are grouped by what needs you, what’s running and what’s done, and open in a side panel that stays with you across pages.
Week of Nov 9, 2026
2
new
10
improved
2
fixed
Agent and Firmhouse MCP, now on the Base plan
Base plans can now give any team member Agent and Firmhouse MCP for €30 a seat a month. You choose who gets a seat, and you can move it to a teammate at any time.
Let customers ship their next order now
Give customers a Ship now link in the Customer Portal to request their next order early. They see the products and their new billing date before they confirm.
Improvements
10
›
Fixes
2
›
Week of Nov 2, 2026
4
new
24
improved
6
fixed
Give Agent several tasks and keep working
Hand Agent several tasks at once and keep working. Conversations are grouped by what needs you, what’s running and what’s done, and open in a side panel that stays with you across pages.
Connect Mollie and activate payment methods without API keys
Connect Mollie by signing in instead of copying API keys, then request iDEAL, Bancontact, Pay by Bank, SEPA Direct Debit and cards and track each method’s approval status in Firmhouse.
Help customers add products to empty subscriptions
Show customers a clear warning when an active or paused subscription has no active products, with an Add products button in the default Customer Portal v2 dashboard. Custom templates can use empty_subscription_warning to adjust the translated message, choose an add or manage action, point to a collection, or hide the warning.
Keep at least one recurring product in customer subscriptions
Choose whether customers must keep at least one recurring product in each subscription. The setting is off by default and works in both Customer Portal versions. When enabled, customers can still remove one-time add-ons or a recurring product when another recurring product remains.
Improvements
24
›
Fixes
6
›
Week of Oct 26, 2026
2
improved
5
fixed
Improvements
2
›
Fixes
5
›
Week of Oct 19, 2026
1
new
10
improved
6
fixed
Keep customer details in sync with a new webhook
Use the Subscription customer details updated webhook to keep connected systems in sync when a customer’s name, contact details, date of birth, VAT number, locale, or customer reference changes. Webhook templates include the before and after values so you can respond only to the fields that changed.
Improvements
10
›
Fixes
6
›
Week of Oct 12, 2026
2
improved
8
fixed
Improvements
2
›
Fixes
8
›
Week of Oct 5, 2026
2
new
2
improved
2
fixed
Offer fixed-amount tiered discounts
Build quantity-based offers with a different fixed saving at each tier. Choose Amount off to subtract the tier’s amount once, or Amount off each to apply it to every eligible unit. Both options are also available for Buy X Get Y rewards in Discount Templates.
Require a minimum spend for percentage order discounts
Set a Minimum cart amount under Requirement on a percentage order discount to make it apply only when the order subtotal reaches your chosen threshold in the configured currency. This gives you a spend-based alternative to quantity tiers for recurring orders.
Improvements
2
›
Fixes
2
›
Load More
Release notes archive
Release notes from November 2023 to September 2026, before we moved to weekly updates.
Customize how subscription frequency appears in Shopify, Improve Customer Portal with multiple subscriptions, easier Checkout swap
New plan and product switcher, customize upcoming billing timing, and payments and customer portal improvements
Mollie Pay by Bank completes SEPA coverage in native Shopify subscription checkout, EU-wide — plus Shopify Flow triggered directly from Firmhouse
Self-serve payment recovery & upcoming My Account upgrades
Order preview for all projects, payment retry API, commitment-based plans, and more
Product swap, fixed price plans, manual subscription import and 16 more platform updates
Configurable cancellation strategies on the subscription plan level
Automatic Shopify Admin updates via expanded webhooks for advanced subscription models
Add new products to existing subscriptions in My Account portal
Edit applied discounts usage and limits
New: Order Count Cohort Analysis
Added Google Pay support for Adyen.
Prepaid and Gifting subscriptions, and manual SEPA Bank Transfer available on your Shopify Checkout
New product swapping, Automated Shopify Product Catalog syncing, and Pay on Invoice for subscriptions
Minimum commitments, Product Swaps on Checkout, and Shopify Native improvements
Churn prevention with winback offers, and full Shopify Horizon Compatibility
Payment Limits, Self-Service Plan Switching, Multi-Country Toggle
Fully automated Klaviyo integration, Subscriptions with Adyen on Native Shopify, and auto-refund authorization payments.
Shopify Discount Enhancements and improvements
Pay on Account in the Shopify checkout, easily switch between subscriptions, and more
Prepaid Subscriptions, Promotion Block, and more product improvements
Snooze and Skip orders, Shopify improvements, and more
The Shopify Release, and more!
Metrics Early Access, Links back to Shopify admin, and other improvements
Sort overviews in Portal and tag First Recurring Order in Shopify
Customer filters, Correct Shopify Customer email language, and API and product improvements
Add a subscription widget to Shopify Product Details Page
Build your custom Checkout with our new Headless React components
Shopify Single-Sign On, minimum order threshold, modifying products from the SSC & more
API updates: Prepaid Plans, Subscription changed email notification, and managing Service Channels
Self Service Center updates, Shopify Shipping Cost reliability, and Klaviyo update
Returns, pausing, and international pricing
Veriff integration, APIs for asset management, and new Developer Docs
Create my changelog One time checkouts and saving payment method from payment links