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Subscription cancellation compliance: The €50,000 reason to update your European subscription flows
New European rules demand easy subscription cancellation or face huge fines. Learn how to comply while turning simplified cancellation into a business advantage.
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Why subscription services are on the rise & how to make yours a success
Subscription services are popping up everywhere for all kinds of products and services and are becoming increasingly popular. This McKinsey research states...
How a subscription business can help you serve your customer’s Jobs to be Done better
The Jobs to be Done framework acknowledges that it's not just someone's goal that determines what product or service he will choose...
How Apple & Tesla use services to build recurring and lasting relationships with their customers
Apple and Tesla both have deeply integrated offerings between software & hardware. Integration not only creates a strong position in the market, it allows for..
B2B subscriptions and the role of channel partners explained
You've heard of the subscription economy, and how people are becoming more and more interested in "renting" products rather than owning them...
Podcast: Lessons from building Firmhouse for 10-years
Roughly a month ago, Maria Bahamam a.k.a Madam Rotterdam stopped by for an interview. Maria was part of the first Firmhouse Venture Lab cohort.
What we learned running the second Venture Lab cohort
Yesterday we celebrated the graduation of the second cohort of Venture Lab entrepreneurs. We had a great afternoon...
How to use surveys the right way for testing your new business idea
Customer development surveys tend to have a bad reputation nowadays: they’re known as costing a lot of time to create, and giving confusing answers at best.
Optimising Dispatch for mentors with the Progress overview
Some exciting and important updates for Dispatch are coming! Read all about it in this post.
How you can hack Lean Startup into your Agile process
I was visiting the Agile By Example conference in Warsaw last Tuesday and had some interesting insights thanks to that.
Using the Jobs to be Done push & pull (forces) diagram to understand your product’s potential
If there’s one concept from Jobs to be Done theory that has helped me understand customer behaviour better, it must be the Progress Forces Diagram.
“Get out of the building!” Participating in a Startup Academy weekend..
Last weekend I participated in the Startup Academy, an event organised by Leon Pals at the Progress Bar, with the aim to..
Progress report on Firmhouse Venture Lab
We’re now 3 weeks in since we announced the second edition of Firmhouse Venture Lab and I have a lot of interesting news to share.
Coming soon
We are currently still working on this topic. Keep an eye on us.