Launching a product subscription requires more than a recurring billing solution that connects to your e-commerce platform. Recurring and dynamic order creation is at the heart of the Firmhouse platform. This paves the way for unique product subscriptions.
With the integrated cart, check-out, and self-service center, you are ready to launch a fully-featured subscription experience. No e-commerce software is needed to start; just a simple website will do. As you grow your business and make it more unique, you can use our platform integrations or API to set up a unique subscription experience.
Handle all your subscriptions in one place. With our Subscription Management features, you have all the information of your customers at your fingertips.
We support Shopify and WooCommerce. Recurring orders will fulfill via our integration with your store. When a customer is successfully charged, the order will show up in your e-commerce platform to be processed.
Yes, and we're a fan! It's the way to create a truly unique experience for your customers. Our API is available for your developers to load information in your store dynamically. We are constantly extending our API and, upon request, make changes for customers when certain API calls are not yet available.
We provide recurring orders with intervals for days, weeks, months, and years. Upon sign-up, the customer accepts a delivery schedule that they can later change. With our dynamic subscription model, you can follow an opt-in or opt-out strategy.
What makes Firmhouse unique is our native support for service billing in combination with recurring subscriptions. This way, we make it possible to offer rental models, alongside a replenishable.
Both strategies for opt-out and opt-in are designed to prevent overconsumption and customer churn. It creates a layer of flexibility for your customer to decide what they need and when.
In an opt-out model, the recurring is announce to the customer. The customer can change the order or shipment date to their needs. If the customer doesn't respond, the order is fulfilled with the expected date.
In an opt-in model, the order reminder requires the customer to accept the order explicitly. In this on-demand model, the customer is fully in control of the products they receive.
Firmhouse can operate a basic membership model out of the box without any technical development on your side. Our Self Service Center provides features for customers to manage their membership and the products they receive. We are planning big updates to our platform to extend this.
If you have the technical capacity, you can use our platform logic via our APIs to create unique membership experiences. Our product team can provide additional support and API extensions to make your membership proposition possible.
Yes. We provide additional migration support if you decide to move from your current solution to ours. Together we can decide on the right strategy to migrate your current customer base.
Like most platforms, we offer support for Credit Cards. As a European company, we support all major local payment methods: iDeal, SOFORT, Bancontact and SEPA Direct Debit.
Wondering what the ROI of your product subscriptions or rental business can be? Request the business case calculator to learn about the unit economics.
Looking to integrate with your existing systems and platforms? Check our Developer documentation to learn about integration options via our API.